NFC
- The customer taps a phone - the page opens instantly
- NFC chips, stands and stickers
- Solutions matched to the business and the spot
Collection & entry
Three ways into the same journey - each counted separately.
QR
- Printed QR on a stand, a sticker or your materials
- Every code is tied to its own source
- Works alongside NFC on the same point
Links
- WhatsApp, SMS and email after a service or purchase
- A link on your site, thank-you page or receipt
- Each channel gets its own source ID
A customer journey shaped to the business
ScanBusiness pageExperience & serviceWrite or recordGoogle or private feedbackMeasurement
The journey changes with the business - the services the customer picks from are yours:
Restaurant: Food · Service · Atmosphere · Take away
Clinic: Treatment · Service · Staff · Waiting time
Studio: Class · Instructor · Space · Sign-up
Hotel: Room · Cleanliness · Service · Breakfast
Not just how many scanned - what happened next
1,284scans
1,062sessions
842started feedback
527Google clicks
61private feedback
66%completion rate
17%drop-off
41%scan → Google
Sample data for illustration only.
Which point in the business actually works
| Source | Scans | Continued | To Google | Feedback | Conversion |
|---|---|---|---|---|---|
| Table 12 | 96 | 71 | 39 | 4 | 41% |
| Counter | 400 | 312 | 180 | 21 | 45% |
| Exit | 120 | 84 | 39 | 9 | 32% |
| 210 | 170 | 96 | 11 | 46% | |
| Receipt | 88 | 61 | 30 | 6 | 34% |
Sample data for illustration only.
Feedback that never gets lost
10:21We waited a long time for a table even with a reservation…Dizengoff · Service · DanaNew
09:48The dish arrived cold - a shame, the place is lovely…Dizengoff · Food · RoniIn progress
YesterdayThe music was too loud in the evening…Ramat HaHayal · Atmosphere · DanaResolved
Sample data for illustration only.
Team, permissions & workflows
As the business grows, more people need to work with the same information - without giving everyone access to everything.
Roles & permissions
Control who sees and who edits - enforced on the server.
Assigned owner
Every piece of feedback is assigned to a person.
Reminders
Followed up until the handling is done.
Action history
Every important change is kept.
Role-based access
The team sees, the manager handles.
Handling workflow
From inbox to closed.
Sample data for illustration only.
Real-time alerts
New feedback received - Ronit's Coffee
New feedback arrived at the Dizengoff branch about waiting time.
Email · Dashboard notification · Sample only
Several branches, one system
Ronit's Coffee
Dizengoff branch4 points · 61% conversion
Ramat HaHayal branch3 points · 44% conversion
Herzliya branch3 points · 52% conversion
Sample data for illustration only.
Reports on what matters to you
7 days30 daysLast monthYearCustom range
PerformanceSourcesBranchesServicesFeedbackConversion
Built for working with business data
Permissions, action history, user control and a clear privacy policy - so the system can grow together with the business.
Want to see all of this on your business?
Send us your business and we'll build a real example - with your name, services and experience.